Terms and Conditions

1. Eligibility

You must be at least 18 years of age, or the legal age of majority in your jurisdiction, to create an independent account and purchase subscriptions on VertiFlix. If you are between the ages of 13 and 18 (or the age of majority), you may only access the Service under the direct supervision and with the express consent of a parent or legal guardian who agrees to be bound by these Terms.

The Service is not intended for or directed toward children under 13 years of age. By using the Service, you represent and warrant that you possess the legal capacity to enter into a binding agreement.

2. Your account

To access personalized recommendations, save bookmarks, or purchase premium subscriptions, you must register for an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain and promptly update your account details to keep them accurate and current.
• Safeguard your password and account credentials from unauthorized third-party access.
• Accept full responsibility for all activities and transactions that occur under your account.
• Immediately notify VertiFlix at contact@whyglobalservices.com of any suspected breach of security or unauthorized account use.

VertiFlix reserves the right to suspend or terminate any account that contains inaccurate, fraudulent, or misleading information.

3. The Service and content

The Service offers vertical cinematic short-form videos, serialized web series, exclusive episodic stories, behind-the-scenes material, and related promotional content (collectively, “Content”).

Content availability, resolution (including HD and 4K Ultra HD), audio quality, and regional catalog offerings may vary based on your device capabilities, internet connection speed, subscription tier, and geographic location due to territorial studio licensing agreements. VertiFlix reserves the right to add, modify, or withdraw Content from the catalog at any time without prior notice.

4. Subscriptions, billing and refunds

A. Subscription Plans

VertiFlix may offer free ad-supported viewing alongside recurring paid subscription tiers (“VertiFlix Premium”). Subscriptions provide access to premium catalog titles, ad-free streaming, 4K playback, and offline download functionality.

B. Automatic Renewal and Billing

Paid subscriptions renew automatically at the conclusion of each billing cycle (monthly or annually) unless cancelled prior to the renewal date. By purchasing a subscription, you authorize VertiFlix and our payment processors to charge the applicable recurring subscription fee plus applicable taxes to your designated payment method.

C. Cancellation

You may cancel your subscription at any time through your Account Settings or via the third-party app store through which you subscribed (e.g., Apple App Store or Google Play). Cancellation takes effect at the end of your current billing period; you will retain access to premium features until that date.

D. Refund Policy

Except where mandated by statutory consumer protection laws in your jurisdiction, subscription fees and pay-per-view fees are non-refundable. We do not provide prorated refunds or credits for partially used billing periods. If you subscribed via the Apple App Store or Google Play, refund inquiries must be directed to the respective platform according to their policies.

5. License to use the Service

Subject to your ongoing compliance with these Terms, VertiFlix grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Service and view Content solely for your personal, non-commercial, private entertainment purposes.

This license does not grant you any ownership rights, title, or interest in any Content, trademarks, or intellectual property of VertiFlix or our licensors.

6. Acceptable use

You agree not to engage in any prohibited activities while accessing or using the Service, including:

• Copying, recording, ripping, reproducing, distributing, broadcasting, displaying publicly, or creating derivative works from any Content.
• Circumventing, disabling, reverse engineering, or tampering with digital rights management (DRM), encryption, geo-filtering mechanisms, or security protections.
• Using scrapers, spiders, crawlers, automated bots, or data harvesting algorithms to extract video, text, or metadata from the platform.
• Renting, leasing, selling, reselling, or commercially exploiting the Service or your account access.
• Transmitting viruses, trojans, worms, malicious scripts, or denial-of-service payloads that disrupt the Service or host infrastructure.
• Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or brand.

7. Intellectual property

The Service, including its user interface, graphics, design, logos, brand trademarks, audio clips, video assets, code, and compilations, is the exclusive intellectual property of Why Global Services and its content licensors, protected by copyright, trademark, trade dress, and patent laws.

The “VERTIFLIX” wordmark, chevron emblem, and associated styling are trademarks of Why Global Services. You may not use our brand marks without our prior written consent.

8. Sharing

Your account is personal to you. You may not share your account login credentials with individuals outside your household. VertiFlix may implement concurrent streaming limits based on your subscription tier (e.g., 1 to 4 simultaneous streams).

You are permitted to share official trailer links and video share links generated via the Service's in-app share tools on personal social media channels, provided you do not alter the preview cards or embed video streams externally without permission.

9. User feedback

If you submit unsolicited ideas, feedback, recommendations, or suggestions regarding the Service (“Feedback”), you grant VertiFlix an irrevocable, perpetual, worldwide, royalty-free, fully paid-up, sublicensable license to use, modify, publish, and commercially exploit such Feedback without any attribution or compensation to you.

10. Copyright complaints and takedown

VertiFlix respects the intellectual property rights of creators and copyright owners. In accordance with the Digital Millennium Copyright Act (DMCA) and applicable global copyright laws, we maintain a notice and takedown policy for reported infringements.

If you believe that your copyrighted work has been copied or displayed on the Service in a manner that constitutes copyright infringement, please provide our Designated Copyright Agent with a written notice containing:

• A physical or electronic signature of the copyright owner or authorized representative.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing, including the specific URL or title.
• Your contact information (name, address, telephone number, and email address).
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement under penalty of perjury that the information in the notification is accurate and that you are authorized to act on behalf of the owner.

Copyright infringement notices should be sent to: contact@whyglobalservices.com (Subject: “DMCA Copyright Takedown Notice”).

11. Third-party services

The Service may integrate with third-party software, payment gateways, connected TV hardware, and app marketplaces (such as the Apple App Store, Google Play Store, and TV casting protocols). Your use of such third-party platforms is subject to their independent terms and conditions. VertiFlix is not responsible for third-party hardware incompatibilities, payment processor outages, or store terms.

12. Suspension and termination

We reserve the right to immediately suspend, restrict, or terminate your account and access to the Service, in whole or in part, without prior notice or liability, if:

• You breach or threaten to breach these Terms or our acceptable use guidelines.
• We suspect fraudulent, abusive, pirated, or illegal account activity.
• Required by law enforcement, statutory authorities, or court order.
• We discontinue the Service in your geographic jurisdiction.

Upon termination, all licenses granted to you under these Terms immediately cease, and you must stop using the Service and delete any downloaded offline content.

13. Disclaimers

PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS VERTIFLIX'S LIABILITY.

THE SERVICE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERTIFLIX AND ITS AFFILIATES, LICENSORS, DIRECTORS, AND EMPLOYEES DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT VIDEO BUFFERING OR DEFECTS WILL BE RESOLVED, OR THAT THE PLATFORM IS FREE OF VIRUSES OR HARMFUL COMPONENTS.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERTIFLIX, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, GOODWILL, WORK STOPPAGE, OR DEVICE FAILURE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL VERTIFLIX'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF THESE TERMS EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO VERTIFLIX IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100 USD).

15. Indemnity

You agree to defend, indemnify, and hold harmless Why Global Services, its officers, directors, employees, agents, and licensors from and against any claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:

• Your use of or access to the Service.
• Your violation of any provision of these Terms.
• Your violation of any third-party right, including intellectual property or privacy rights.
• Any willful misconduct or fraudulent activity conducted through your account.

16. Governing law and disputes

These Terms and any dispute or claim arising out of or related to them shall be governed by and construed in accordance with the laws applicable to Why Global Services, without giving effect to any choice-of-law or conflict-of-law principles.

Except where prohibited by mandatory consumer protection law, any dispute, controversy, or claim arising under or relating to these Terms shall be resolved through good-faith informal negotiations first. If unresolved within thirty (30) days, disputes shall be submitted to the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu, India.

17. Changes to these Terms

We reserve the right to revise or modify these Terms at our discretion. When updates occur, we will revise the “Last updated” date at the top of this page.

If a revision is material, we will provide at least fifteen (15) days' notice through our website, in-app notifications, or direct email communication before the new terms take effect. By continuing to access or use the Service after the effective date of revisions, you agree to be bound by the updated Terms.

18. Contact

If you have any questions, inquiries, or legal notices concerning these Terms, please contact us: